Inbound WhatsApp enquiries arrived at all hours. Slow replies meant lost leads, but staffing the inbox around the clock wasn’t realistic, and generic autoresponders put people off.
A WhatsApp bot driven by Claude AI that detects when an inbound message is a genuine lead.
Automatic qualification: the bot asks the right follow-up questions and captures the answers in a structured format.
Context-aware replies that read like a human, drawing on business-specific knowledge, with no canned responses.
Leads now get an intelligent response within seconds at any hour, arrive pre-qualified, and nothing sits unanswered overnight, all without human intervention.
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